Vintage Quiksilver Printed Fleece-lined Unisex Hoodie

1. Processing Time
All orders are processed within 1-3 business days (excluding weekends/holidays) after payment confirmation.  

2. Shipping Options & Estimated Delivery

Carriers: We partner with trusted carriers like USPS, DPD, UPS, DHL, Hermes.etc to ensure your order arrives safely and on time.

Tracking: Once your order is shipped, you’ll receive a tracking number via email to monitor your package’s journey.

Customs and Duties:All applicable import duties and taxes are pre-paid by us—you won’t face unexpected charges upon delivery. Your order total at checkout is the final amount you pay, guaranteed.

Tracking: International orders also come with tracking information so you can stay updated on your package’s status.

Delivery Times
Estimates: Delivery times are estimates and not guaranteed. Factors such as customs clearance, weather, or carrier delays may impact delivery.

Delays: If your order is delayed, we’ll do our best to notify you and provide updates. Please contact us if your package has not arrived within the expected timeframe.

Shipping Address
Accuracy: Please ensure your shipping address is correct at the time of checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Changes: If you need to update your shipping address, contact us immediately at Service@StreetFreaks.com. Once an order is processed, we may not be able to make changes.

Undeliverable Packages
If a package is returned to us as undeliverable (e.g., due to an incorrect address or failed delivery attempts), we will contact you to arrange reshipment. Additional shipping fees may apply.

Lost or Stolen Packages
Lost Packages: If your tracking information indicates that your package is lost in transit, contact us, and we’ll work with the carrier to resolve the issue.

Stolen Packages: If your package is marked as delivered but you cannot locate it, please check with neighbors or your local post office. If the package is confirmed stolen, contact us for assistance.

At StreetsFreaks, we want you to feel confident and stoked about every purchase you make. If for any reason you’re not completely satisfied with your order, we’re here to help with our hassle-free return and exchange policy. Please take a moment to review the details below to ensure a smooth process.

Returns

If you're not completely satisfied with your purchase, you may request a return, refund, or exchange under the following conditions:

1. Contact us within 7 days of receiving your order by emailing our customer service team or messaging us on social media.

2. Ship the item(s) back within 15 days of delivery.

3. Ensure the product is unused, in its original packaging, and includes all tags and accessories.

Note: Ship the package to the address provided by our team. Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

Refunds: Once your return apply is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 7-10 business days. Please note that shipping costs are non-refundable.

Exchanges
Eligibility: If you need a different size or color, we’re happy to help! Items must be unworn, unwashed, and in their original condition with all tags attached.
How to Initiate an Exchange:
  1. Contact us at service@StreetsFreaks.com or socials to request an exchange.
  2. Pack the item(s) securely in the original packaging, including the order invoice or packing slip.
  3. Ship the package to the address provided by our team. You will be responsible for return shipping costs unless the exchange is due to a defect or error on our part.
Processing: Once we receive your return, we’ll ship out the replacement item as soon as possible. If the desired item is out of stock, we’ll issue a refund or offer an alternative solution.

Damaged or Defective Items
We take pride in the quality of our products, but if you receive a damaged or defective item, please contact us immediately at service@StreetsFreaks.com or socials with photos of the issue. We’ll gladly replace the item or issue a full refund, including return shipping costs.

Final Sale Items
Items marked as Final Sale are not eligible for returns or exchanges unless they are damaged or defective.

Questions?
If you have any questions about our return or exchange policy, don’t hesitate to reach out to us at service@StreetsFreaks.com or socials. Our team is here to ensure you have the best experience with StreetsFreaks.